Privacy Policy
Effective Date: 06/2025
- Introduction
This Privacy Policy (“Privacy Policy”) describes how Sternetic Ltd (hereinafter referred to as “Company”, “we”, “us”, “our”) protect Personal Data of our users (hereinafter referred to as “you” or “your”, “user”).
We appreciate the trust you put in us, and we assure you that we make every effort to give you full control over your Personal Data. Below we have described, as transparently as possible, the scope of data we process when providing the Service on the our website www.formtofit (hereinafter referred to as “Platform“), the purposes and methods of processing, security measures, and your rights connected with the processing of your Personal Data.
“Personal Data” means the information about user that specifically identifies user and the information about user activities during the session on the Platform, when directly linked to personally identifiable information.
Sternetic Ltd is a private limited company with its registered office at
77, Lower Camden Road, Dublin, D02 XE80, Ireland
. We process your Personal Data as a data controller in connection with your use of the Service or the Platform. As such, we determine the purposes and means of the processing of Personal Data.By using our Service or our Platform, you accept all rules applied by Company, so please read this Privacy Policy carefully beforehand. If you don’t agree to this Policy or can’t comply with it, you shouldn’t begin to use our Service or our Platform.
- Use by Children
We do not offer our Services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian.
In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at [email protected].
- Data We Collect
Firstly, we collect data that you voluntarily type on our Platform. This is information about you that you give us by filling in forms on our Platform or by corresponding with us by phone, e-mail, text messaging, direct mail, online or otherwise. It also includes information you provide us through electronic or hard copy business cards, for instance, when you fill out: contact forms; content download requests; event registration forms; information request forms and/or when you report a problem with our Platform.
Secondly, we also store and process:
- email;
- phone number;
- IP addresses and timestamps;
- device information;
- payment account information;
- dates of registration and deregistration;
- referrer-URLs that you used to connect to our Platform.
We use your phone number and email to conclude and execute agreements as well as for communication and marketing purposes. We may inform you of some offers that we think you would be interested in via your email. If you no longer wish to receive such information you can opt out at any time.
We collect such data as IP addresses, time stamps, device information, how you use the Platform, referrer-URLs that you used to connect to our Platform for statistical purposes. Analysis of this data allows us to know your language preferences, personalize the Platform for you and provide you with most suitable offers. We also may process non-personal information to test new product hypothesis and decide whether and on what terms to provide our Services, enhance our support, update and improve the Platform.
When you buy something from us, we ask you to provide your contact information, and credit card information or other payment account information. When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the credit card number. We do not store the actual credit card number. For quick processing of future payments, if you have given us your approval, we may store your credit card information or other payment information in an encrypted format in the secured servers of our Payment Gateway Service Providers.
NO SENSITIVE PERSONAL DATA IS COLLECTED, SHARED OR PROCESSED BY COMPANY.
Please keep information that we hold about you accurate and current and notify us of any changes to your Personal Data.
- Purposes for using Personal Data
In addition to the purposes mentioned above, we may use your Personal Data for the following purposes:
- To communicate with you (such as through email) about services that you have signed up for, changes to this Privacy Policy, changes to the Terms, or important notices;
- To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you;
- To ask you to participate in surveys, or to solicit feedback on our products and services;
- To set up and maintain your account, and to do all other things required for providing our services, such as enabling collaboration, providing Platform and mail hosting, and backing up and restoring your data;
- To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services;
- To provide customer support, and to analyze and improve our interactions with customers;
- To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of Company, Company’s users, third parties and the public;
- To update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you;
- To analyze trends, administer our Platform, and track visitor navigations on our Platforms to understand what visitors are looking for and to better help them;
- To monitor and improve marketing campaigns and make suggestions relevant to the user.
- Legal Basis for processing your Personal Data
The legal basis for processing your Personal Data depends on the purpose for processing. In general, we process your Personal Data under the following legal bases:
(a) To perform an agreement with you
We need to process your personal data to perform our obligations under the Terms applicable to the Service, provided by us or our users. (Art. 6.1(b) of GDPR).
(b) According to your consent
We Collect your Personal Data according to your consent to the processing activity. You may revoke such consent at any time, and we will stop further processing of your Personal Data based on your consent but it will not impact the lawfulness of processing based on your consent before it was withdrawn. Some of the features of our services might be only available based on consent (Art. 6. sec. 1(a) of GDPR).
(c) Our legal obligations
We Collect your Personal Data for the purposes that require us to comply with applicable laws and regulations.
(d) Legitimate interests
We collect your Personal Data to facilitate our genuine advantages, for example, regarding overseeing, testing, creating, making sure about, and in some cases promoting and making offers about our Services. Doing this we also use appropriate measures to protect your fundamental rights and freedoms related to your personal data (Art. 6.1(f) of GDPR).
- For analytical purposes. We believe we have a legitimate interest in analysing Service and Platform operations and user satisfaction. We consider processing this Personal Data beneficial to users. Our aim is to constantly develop the Platform and to provide the Service of the highest quality of the Service.
- To exercise legal claims. We believe we have a legitimate interest in processing your Personal Data if it’s necessary to exercise claims concerning the use of the Service or the Platform that’s unlawful or incompatible with the Terms or to defend ourselves against such claims.
- To answer your queries. We believe we have a legitimate interest in replying to petitions and queries made through one of the available channels. We consider processing this Personal Data beneficial for you because it allows us to help you and respond to your queries.
- To conduct user satisfaction surveys. We believe we have a legitimate interest in verifying if our users are satisfied and what would help us improve the quality of the Service and the Platform.
- To prevent fraud and abuse. We believe we have a legitimate interest in conducting necessary verification to detect and prevent potential fraud and abuse, including spam detection. We understand processing this Personal Data is beneficial for all parties involved, especially for you, because it allows us to set up precautions, protecting you against third parties sending malicious software or attempting fraud.
- Rights of the Data Subject
According to the GDPR, as a Data subject you have the right to know:
- What personal data we collect and process about you;
- The purpose and location of processing;
- The categories of personal data concerned;
- The recipients to whom the personal data has been/will be disclosed;
- How long we intend to store your personal data for;
- If we did not collect the data directly from you, information about the source;
- What measures we put in place to provide you with these rights.
Also, it is important to list your rights as a Data Subject related to your data maintenance/amendments:
- The data subject has the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her;
- Right to obtain the erasure of personal data from the controller;
- Right to obtain restriction of processing from the controller;
- Right to Data Portability.
If you would like to send us either a general request or a particular request to correct/erase your data, please contact us at [email protected].
- How we use cookies on the Platform
Our Platform uses “Cookies” to identify the areas of our Platform that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the content that you see on our Platform. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place personally identifiable Information in Cookies.
- How we protect Personal Data
We implemented adequate and effective measures to ensure the security of your personal data. The Platform uses encrypted data transmission (SSL, secure socket layer) during registration and login, which guarantees the protection of the data identifying you and significantly impedes account data interception by unauthorized systems or people.
- Locations and International Transfers
We may share your Personal Data within the Company group and with third parties engaged by Company group for the purposes described above. By accessing or using our products and services or otherwise providing personal Personal Data to us, you understand that the processing, transfer, and storage of your Personal Data may take place within the United States of America, the European Economic Area (EEA) and other countries where Company operates. Such transfers are subject to appropriate data protection agreements such as a group company agreement that is based on EU Commission’s Model Contractual Clauses for data processing activities to which GDPR applies.
- External links on our Platforms
Some pages of our Platforms may contain links to websites that are not linked to this Privacy Policy. If you submit your Personal Data to any of these third-party websites, your Personal Data is governed by their privacy policies. As a safety measure, we recommend that you not share any Personal Data with these third parties unless you’ve checked their privacy policies and assured yourself of their privacy practices.
- Updating our Privacy Policy
We may change this Privacy Policy at any time. Unless stated otherwise, our current Privacy Policy applies to all Personal Data that we have about you and your account. If we make changes to this Privacy Policy, we will notify you by publishing information here before the changes take effect.
If, however, we make material changes to this Policy, we may also send you a separate notification to the email address you provided us with.
- Contacting Us
If you want to contact us with any questions, please contact us at: [email protected].